How This FAQ Section Works for You
We built this FAQ around the questions that come up most — not a generic list, but the actual things you ask our support team. Before you send a message, check here first. Most account questions have a clear answer waiting. Deposits via bKash clear once you confirm your PIN and the transfer shows in your wallet history. Nagad and Rocket follow
the same flow. Withdrawals go through a verification step where we confirm the wallet number matches your registered account details — this keeps your funds safe and landing in the right place. For cricket betting questions, the sportsbook section of your account shows current markets for BPL and international matches. If something isn't covered here, our support team picks it up from
there. Account access on mobile works the same as desktop — your full lobby, wallet, and account settings load in your browser without needing an app download.
- bKash
- Nagad
- Rocket